Weekly New Fish Upload

Information on new fishes

Schedule

  • Tuesday: 9 PM EST
  • Friday: 9 PM EST
  • Random time over the weekend (Saturday, Sunday)

We always announce on our social media like Facebook and Instagram prior and after the posting.

Ship Days Schedule

Information on ship days

Normal Weekly Ship Days

Departure Days:

  • Monday: All Shipping Services Departure
  • Tuesday: On request except USPS
  • Wednesday: All Overnight or Next Day Air services, Air Cargo
  • Thursday: On request for Overnight, Next Day Air or Air Cargo
  • Friday: On request for FedEx Overnight and Air Cargo
  • Weekend: No departure on weekend. Saturday arrival is on request, check note below.

Track Your Package & Expected Arrival Day

  • You can track your order and delivery date by logging into My Account / Orders
  • You will receive these when your package has been departed:
    • SMS Text Message that notified your order is COMPLETED (It means shipped).
    • An email with details of your order and Tracking Number.

Canada Shipment

We are currently testing Canada shipment with FedEx Overnight. There will be an official announcement about Canada shipment and process soon. We are trying our best to make it the easiest for our Canadian customers to purchase our fishes. For now, please chat or email us for Canada Shipment instructions.

Note:

  • There may be a $10 extra charge for UPS or FedEx Saturday Delivery upon request.
  • For UPS, USPS, FedEx, you will receive tracking number on the order completion status email prior to the departure of your order. You will be notified when the package has been departed via SMS text message.

For scheduling, a specific arrival date such as Saturday arrival may incur additional costs. In this case, please contact us ASAP [email protected] or Hotline: 8573619745