Weekly New Fish Upload

Information on new fishes

Uploading days & time

• Monday, Wednesday, Friday: 9 PM EST / 6 PM PT.
• Additional upload of inventory could be done anytime throughout the week and the weekend. We usually announce on our social media and member email when New Arrivals are uploaded.

Ship Days Schedule

Information on ship days

Departure Days

• Monday: All Shipping Services Departure.
• Tuesday: All Shipping Services Departure including Canada Overnight, except USPS.
• Wednesday: All Overnight or Next Day Air services, Air Cargo.
• Thursday: On request for Overnight, Next Day Air or Air Cargo
• Friday: On request for FedEx Overnight and Air Cargo
• Weekend: No departure on weekend. Saturday arrival is on request, check note below.

Track Your Package & Expected Arrival Day

• You can track your order and delivery date by logging into My Account / Orders
• You will receive these when your package has been departed:
  • SMS Text Message that notified your order is COMPLETED (It means shipped).
  • An email with details of your order and Tracking Number.

Note:

• There is a $10-20 extra charge for UPS or FedEx Saturday Delivery upon request. The extra charge is made from the Shipping Carrier such as FedEx (FedEx Overnight Delivery Days). The amount could be varied by different destination.
• For UPS, USPS, FedEx, you will receive tracking number on the order completion status email prior to the departure of your order. You will be notified when the package has been departed via SMS text message.

For scheduling, a specific arrival date such as Saturday arrival may incur additional costs. In this case, please contact us ASAP [email protected] or Hotline: 8573619745