TEAM

We work and solve problems together. we believe in synergy. There are different teams those make up Goldfish Island Family.

PASSION

Beside our passion in aquatic pets. There is the passion in customer care. Working with the passion is the way to go.

VALUES

We value the customer-obsessed culture & continuous improvement. S-Standardization. E-Efficiency. E-Enhancement.

Meet the teams

One of the Largest North America Goldfish Online Store. A Growing E-commerce Startup in the Live Aquatic Pet Industry. We supply live aquatic pets across the country and looking to expand. We focus on providing exceptional customer services and customer experiences when purchasing our live aquatic pets.

There are different positions we are hiring at Goldfish Island, you will be trained before starting to work. Please fill out this application with your detailed information. If qualify, you will expect to receive a call or email reach out from us.

Startup environment with open-minded and friendly people those always hope to promote you to grow.

Digital Team (JD1)

The most creative people work here

The Digital Media team is looking for a team member who can help to photograph and film pets (fish) using a DSLR camera, creating digital content that supports our eCommerce website and social media. Training will be provided for the pet’s knowledge and digital skills.

  • Using Digital Cameras or tools to create photos and video content.
  • Familiar with Google Drive and chat communication tools.
  • Follow our digital content creating guideline.
  • Driving the digital marketing and online experiences with customers.
  • Opportunity to learn and work on the creative team to maintain the fast growing social media channels including Facebook, Instagram, Youtube, TikTok.
  • Adobe Creative Suite and content creating application will be provided.

Customer Service Team (JD2)

The friendliest people who helps and support buyers

Our no.1 goal is to provide exceptional customer experiences. We need you to have excellent communication skills that can help directly speak, chat with customers. Experiences in customer services and interacting with customers is preferred. You will have processing customer orders, tracking and ready to support customer whenever they need.

Warehouse Operation & Processing Team (JD3)

The heart of the warehouse

  • The warehouse operation team maintains 3 things:
    Processing, Fulfilling & Shipping Orders
  • Maintain the warehouse, water systems
  • Perform fish care and fish keeping

There are multiple jobs within the Warehouse team such as Order Processing Staff, Warehouse maintenance and Shipping staff, Fish care staff.

Want to join the team?

We are always looking for ambitious, enthusiastic and entrepreuneurial people to join our team. If this sounds like you, drop us a line with what you can bring to our company that sets you apart from anyone else.

Submit Application