Note: Due to Canada’s Border and Custom’s restriction, we won’t be able to ship any medication or food to Canada buyers, only Live Fish are allowed.

Ship to Canada

Overview Information

Paperless Process

We make it the easiest for our Canadian buyers to purchase live fishes from us. The process does not require any paper scanning or back and forth emailing. Everything could be done digitally on your phone.

Keys information to know:

  • TS Goldfish Island Inc. is an Aquatic Pet company that registered with Canada Government. We are licensed in Import/Export in the United States.
  • IMPORTER’S DECLARATION OF OWNERSHIP FOR PET AQUATIC ANIMALS is a required document to complete the shipment. We will prepare this for you digitally, you will just need click to sign on any mobile device or laptop.
  • Fill and sign documentation could be done via phone and take less than 2 minutes.
  • Shipping option is FedEx International Priority (1-2 Days) which is the fastest shipping option for International. We highly recommended this over 2Day shipping.
  • By default, it is a Delivery to Door service. However, you can request Hold for Local Pickup if you live in the rural area. We suggest you drive your live fishes home, it is much more comfortable for the fishes.
  • This shipping time is dependent on how fast the Canada Customer Border clear the imported package to continue travel into Canada. It could take 1-2 days for the shipment. Your live fish will be well packed with more than enough oxygen for the entire shipment.
  • We ship to anywhere in Canada that FedEx goes.

Instructions

Placing an order to Canada

1. Placing an order

Place an order with your Canada address. Please create an account and login to place an order so we can easily track the order and for you to earn reward cocopoints

2. eSign Declaration Of Ownership For Pet Aquatic Animals Form

Within 24 – 48 hours after placing an order, you will receive an email for digital signature of this form: Canadian Food Inspection Agency’s IMPORTER’S DECLARATION OF OWNERSHIP FOR PET AQUATIC ANIMALS.

Click to open the form, review your information and provide an e-Signature. This could be done via your phone, laptop or any device that has access to the internet.

3. Confirmation of Shipment Day

We will inform you about the arrival day of your shipment with tracking number so you can track the package. We will monitor your shipment and work closely with our shipping partner to make sure your shipment will arrive safe.

4. Ship & Arrive

At this step, you have finished importing your fish and start acclimating the fish at your place follow our acclimation guide.

Note:

  • We will stay in touch with you from the start to end of the shipment if you have any question. We try to make the process as easy as possible, and we take care all of the hard works.
  • Normal time of the shipment is from 1-2 days. It depends on how fast the Canada Border clear the shipment to travel into Canada.